Crafting Tailored Solutions
— The Tianke Polymers Approach
At Tianke UV, we pride ourselves on our ability to provide tailored solutions that meet the unique needs of our customers and the market. From initial inquiry to mass production, our process is designed to ensure customer satisfaction every step of the way. Join us as we take you through our customer-centric journey.
1. Inquiry Analyzing
We begin by meticulously analyze each inquiry we receive from customers. This involves understanding the project requirements, including applications, substrates, and performance specifications, etc. Through email, phone calls, or video meetings, we engage with customers to gain a clear understanding of their needs. In some cases, substrate materials may be required for our lab analysis.
2. R&D Task Establishing
Once we grasp the customer’s requirements, our dedicated R&D team takes charge. They conduct extensive research, create formulas, and perform tests in our lab to develop the most effective solution possible.
3. Customer Testing
Once the preliminary testing is complete and the formula meets our standards, we send liquid samples or UV resin samples along with the formula structure to the customer for testing. Customers evaluate the samples and provide feedback, allowing us to make any necessary adjustments to achieve optimal results.
4. Terminal Testing
After the samples have been tested by the customer, we move on to terminal testing by sending trial or pilot orders, which customers can do a small-lot production then send liquid to their downstream to test in the production line. This testing phase ensures that the solution performs effectively in real-world conditions.
5. Mass Production
With the terminal testing successfully completed and the solution approved by the customer, we move forward with mass production. Our state-of-the-art facilities allow us to produce high-quality products efficiently and reliably, ensuring that customers receive their orders on time and to their satisfaction.
At Tianke Polymers, we produce UV oligomers and UV monomers, and we provide practical solutions. What’s more, we’re committed to helping our customers succeed and achieve profitability. Contact us today to explore how we can tailor a solution to meet your specific needs and propel your business forward.